Wednesday, 24 April 2013

How to get good service from your Car Driver in India

Finding a reliable car Drivers in India is difficult plus retaining & getting good service from him is another challenge, on an average drivers leaves the job within few months of joining because of various reasons like compatibility issue with the employer, timing , work pressure etc.

If you hire new driver often because your previous driver quit your job you might incur indirect loss because a car which is driven by different drivers incur lot of maintenance cost then a car which is driven by a single driver,  this is due to different driving style of the drivers.

Broadly there are two categories of drivers,

Office- These drivers prefer office jobs for reasons like fix duty hrs, additional perks, no house work like grocery shopping, laundry or washing of cars, driving the car for one single person, less driving etc.

House work-
There are drivers  who prefer home jobs and does not mind doing errand work. they have own reason for this like not many dos and dnt like in office, they can take advance salary in middle of the month, no notice period required as they have no written contract or agreement with the employer, free food and accommodation also a one of the reason.

The above points will be helpful in recruiting the driver, now lets understand what can be done to get a good service from the driver

Fringe Benefits -
Any body like fringe benefits but it carries more value in this segment, you may give your driver ( off course if it is in your budget)  yearly bonus, mediclaim, travelling allowance, mobile allowance etc

Salary on time- Always give your driver salary on time, as any delay will cause his monthly budget to shake, this is also one of the many reasons drivers leaves the job.

Duty hours- A driver is also a human being there are employers who have big luxury cars, eat in star hotels but they treat there domestic servants like animals, these kind of people are dangerous for society as they do not give value for other humans who are below their status.

Travelling allowance-
If your driver travel for duty from long distance you may consider giving him a monthly bus or train pass or both, the cost is nominal but it creates a value for being cared by the employer.

Over time
Always make sure you pay him his overtime before salary date or along with the salary,during long distance give him food allowance or arrange for the same.

Phone allowance-
There are lot of times when a driver uses his cell phone to call you, if he calls you frequently he will be using reasonable amount of his balance ( considering most of the driver use prepaid), you may consider him giving a mobile allowance every month so that it covers the balance which he uses to call you

Personal Kit( shaving kit, deo, shoe polish, nail cutter, soap etc)
If you travel long distance you may consider giving your driver a personal grooming kit.

Avoid shouting in front of others
Drivers are highly egoistic creatures,  shouting at them in front of others or from back seat while they are driving will shatter there ego use some human relation skills like politeness and patience while dealing with them.

Never make him sit when not required-
There will be times when you travel a lot and at times travel less or not at all this is the time when your driver sits ideal and get bored most of the drivers leave the job because they cannot sit ideal for long hence if your are sure that you do not require him in evening leave him early for the day.

Not giving him proper rest-
Always make sure you give proper rest to your driver, there are lot of employers who have very hectic scheduled and travel frequently  long distance for which they hire a driver so that they feel fresh and focus on there work but at the same time they forget that the driver is also human a being like them and needs rest as they need.


Jo said...

Whats the normal annual "chutti pagaar/salary" and "bonus"?

How is it calculated if monthly salary is 10 K?


1 Month salary as Bonus and paid leave calculated on per day salary eg. one day wage multiply by number of days on leave.

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Drivers in said...

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